How Do I Delete a Review on Facebook

Every concern owner knows how important online reviews are. A great and positive review from a genuine customer will always be more influential than anything a make tin can say about itself. Unfortunately, fake or negative reviews tin can destroy a business's credibility.

Managing your Facebook reviews is a cornerstone of online reputation management. Let's accept a look at the value of Facebook reviews and how to remove a bad review on Facebook, should you need to.

The Night Side of Facebook Business

A i-star rating on Facebook tin hurt you. The fake customer review manufacture has turned away many honest business owners from fifty-fifty trying to build a presence on this massive social media platform. The main risks associated with promoting your business on Facebook include:

• Simulated Accounts – Anyone tin can create an business relationship on Facebook. There'due south no verification process, and Facebook pays piffling attention to simulated accounts. It'due south why the fake review manufacture heavily targets this social media network.
• No Vetting – Reviewers can write reviews on annihilation they desire. There's no way to tell whether they are a genuine client. Information technology's also hard to judge if they even made a purchase from your business.
• Removing Reviews From Facebook is Tough – Facebook is extremely lenient towards all but the most abusive of reviewers. Due to this stance, you lot could receive a one-star review for any reason.

Even with these negatives, Facebook remains a cornerstone of edifice and marketing your business organisation. For that reason alone, it's incommunicable to say that businesses shouldn't be on Facebook.

Related content on the Reputation web log: How to Reply to a Bad Review on Facebook

Tips for Spotting a Fake Facebook Review

If you lot find that your business's page has some suspicious negative Facebook reviews, first brand sure that they are legitimate. Review your records to verify transactions with that customer. Can you lot confirm that events occurred the way they described? Some of the ways to spot fake Facebook reviews include:

• Vague descriptions
• The reviewer is a former employee or is continued with a competitor
• The reviewer recommends a competitor as an alternative in their review

Will Facebook Remove Reviews?

The difficulty when information technology comes to how to delete a review on Facebook is proving that it's fake. Here are some of the height signs that a customer review may exist fake:

• Poor spelling/grammer
• Overuse of verbs
• No profile movie
• The sudden influx of positive/negative fake reviews
• Use of black and white reasoning

What To Do When You Can't Delete Facebook Reviews

Knowing how to delete reviews on a Facebook Business organization page as a regular user is basically incommunicable. But the good news is you may non need to remove negative reviews. Automatically trying to get a review deleted on Facebook isn't always your best option because not all negative reviews are necessarily a bad affair. Studies have shown that even potential customers who leave negative reviews can be turned around.

Related content on the Reputation blog: The Facebook Outage: How to Manage a Big Scale Crunch

Respond to a Negative Review

Earlier thinking about how to remove a 1-star rating on Facebook, consider why that client left such a bad review in the first identify. Responding to an angry client in the right mode isn't just important for them but for anyone else who may be reading the exchange. Nosotros always recommend businesses approach negative reviews with grace and sensitivity. Here are some tips for how to respond to a negative review :

Fifty-fifty if the customer isn't interested in giving yous another chance, the fact that you reached out professionally could win you more than business organization. They already left a bad review; the worst that can happen is the customer says no.

Written report Reviews that Get Against Facebook Community Standards

The first option for how to remove a Facebook review is to bank check whether that review follows Facebook Community Standards. Facebook Community Standards were designed to provide a safe space for users and combat online bullying and harassment. Negative reviews that violate these standards will be removed without hesitation. Pertinent points include:

• No excessive cruelty
• No threats of violence
• No hate speech
• No fake reviews
• No harassment

If you receive a review that you believe violates any of Facebook's guidelines, report it immediately. Facebook will usually get back to yous within 24-72 hours, simply information technology's non uncommon to receive a response sooner. Y'all'll exist notified of Facebook's decision in your support inbox.

Related content on the Reputation blog: How to Add Multiple Locations to Your Facebook Business Page

Asking that the Review Be Removed

If yous believe that a review is faux, you too accept the option of reporting it to Facebook. On your business page's "Reviews" tab, click the 3 dots in the top correct-hand corner of the review you desire to report. Then cull "Report Post."

Your choices will then be: "It has nothing to exercise with this Page" or "I think it shouldn't be on Facebook." Choose an option and so enter some more information before hitting "Submit."

Unfortunately, Facebook is a flawed organization , and there is no guarantee that faux reviews volition be removed. If these continue to pile upwardly and damage your business organization, you can also disable reviews entirely on your folio. However, doing so can also weaken your online reputation and your power to concenter and catechumen customers on Facebook.

Conclusion

Agreement how to delete a review on Facebook and what to do if y'all tin can't is crucial for defending your businesses and client sentiment. If you're struggling to become reviews or managing your online reputation, call in the experts. At Reputation, we specialize in supporting businesses large and small in building their brands online.

Take a look at Reputation'south Reviews and Review Booster solution to learn more about the impact of your reviews

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Source: https://reputation.com/resources/articles/how-to-delete-a-review-on-facebook/